Terms of Use

1. Acceptance of these terms

These Terms of Use ("Terms") are an agreement between you and Robinson Legacy Partners LLC, doing business as Robinson Legacy Partners ("we," "us," or "our"), governing your use of www.robinsonlegacypartners.com (the "Site"). By using the Site or submitting a form on it, you agree to these Terms, including the arbitration agreement and class action waiver, and to our Privacy Policy. If you do not agree, please do not use the Site.

You must be at least 18 years old and legally able to enter into contracts to use this Site.

2. About our agency

Robinson Legacy Partners LLC, doing business as Robinson Legacy Partners, is an Allstate agency located at 700 Highlander Blvd, Suite 405, Arlington, TX 76015, licensed to transact insurance in the State of Texas. Our agency owner, Clarence Robinson II, is an exclusive agent of Allstate Insurance Company and its affiliates. Our license information is available on request and can be verified through the Texas Department of Insurance.

We are licensed in Texas. We cannot quote, sell, or service insurance in states where we are not licensed. Products, coverages, discounts, and eligibility vary by state, by product, and by individual circumstances, and not everything described on this Site is available to every applicant.

This Site is an advertisement for insurance. We are an insurance agency, not an insurance company. Policies are issued and underwritten by the insurance company named in your policy, typically Allstate Insurance Company or one of its affiliates, and coverage decisions, claim decisions, and policy terms are made by that company according to the policy contract.

3. No coverage is bound here

Do not cancel existing insurance based on a quote from this Site. Wait until your new policy is issued and confirmed in writing.

4. Quotes and estimates

A quote is an estimate of what a policy may cost based on the information you provide. It is not an offer to insure and it is not a contract.

The final premium is determined by underwriting and often differs from an initial quote. The insurance company verifies the information you supply and typically reviews additional sources, including motor vehicle records, insurance loss history reports, prior claims databases, and — where permitted by Texas law — other rating factors. Any of these can change your price or affect your eligibility.

Discounts mentioned on this Site are subject to eligibility, vary, and are not available in all situations; we do not promise any specific savings. Your results depend entirely on your own circumstances, your current coverage, and the insurance company's rating of your risk. Many people save nothing by switching, and some pay more.

5. The rate estimator

The rate estimator on our Site is an educational tool. It uses generalized assumptions to illustrate roughly how insurance is priced. It is not a quote, it does not reflect Allstate's or any other insurer's actual rating algorithm, and Allstate has not reviewed or approved its output. Do not make coverage decisions based on it. For an actual quote, use our quote form or call us.

6. Site content is general information

Articles, guides, calculators, and coverage descriptions on this Site are general information about insurance in Texas. They are not a policy, not a promise of coverage, and not legal, tax, or financial advice. Your policy documents control what is and is not covered. Laws, rates, and insurer guidelines change, so some content may be out of date when you read it. Confirm anything important with a licensed agent.

7. Information you submit

You agree to provide information that is accurate, current, and complete, and to promptly correct anything that changes. Insurance pricing depends on the accuracy of what you tell us. Providing false or incomplete information on an insurance application can void your policy, cause a claim to be denied, and in some circumstances constitutes insurance fraud under Texas law.

Submit only your own information, or information about another person you are authorized to share (for example, a household driver). The phone number you give us must be one you own or regularly use. If that number changes or is reassigned, please tell us so we do not contact the wrong person.

If you send us feedback or reviews, you allow us to use them to improve our service. We will not publish your name with your feedback without your permission.

8. Consent to be contacted by call and text

When you click the submit button on one of our forms, you give Robinson Legacy Partners LLC, an Allstate agency, and its licensed agents your prior express written consent, by electronic signature, to contact you with calls and text messages — including marketing calls and texts made using automated technology or an artificial or prerecorded voice — and by email, at the phone number and email address you provided, about your insurance quote and related insurance products and services, even if your number is on a federal or state Do Not Call registry.

• Consent is not a condition of purchase. You can decline and still get a quote by calling (817) 262-5300.
• Only us. Your consent covers Robinson Legacy Partners and its licensed agents. Your information is never sold or shared with other agencies.
• Texts. Message frequency varies. Message and data rates may apply. Reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or OPT OUT) to opt out, and HELP for help.
• Withdrawing consent. You can revoke consent at any time by any reasonable means — replying STOP, telling us on a call, emailing, or writing to us. We honor revocations promptly and no later than 10 business days after we receive them, and keep Do Not Call requests for ten years.
• Policy service. STOP ends all automated texts from us to that number. If you are a client, we will still reach you about an existing policy (renewal, billing, or claim notices) by manual phone call, email, or mail.

More detail is in the Calls and text messages section of our Privacy Policy.

9. E-SIGN consent

Under the federal Electronic Signatures in Global and National Commerce Act ("E-SIGN") and the Texas Uniform Electronic Transactions Act, you consent to conduct business with us electronically and agree that:

• Your electronic signature — including clicking a button, checking a box, or typing your name — has the same legal effect as a handwritten signature
• We may provide disclosures, notices, and other records about your use of this Site and your quote request to you electronically, including by email or by posting them online. Insurance policy documents are delivered under the insurer's own electronic-delivery terms.
• Electronic records satisfy any legal requirement that such records be in writing

Hardware and software you need: a device with internet access, a current web browser, an active email account, and the ability to view PDF files and to print or save records you want to keep.

Your right to paper: you may request a paper copy of any record we provide electronically, at no charge, by contacting us. Requesting paper copies does not withdraw your consent.

Withdrawing consent: you may withdraw your consent to electronic records at any time by contacting us using the details below. Withdrawal takes effect once we have had a reasonable time to process it, and may mean we cannot offer certain services online. Please keep your email address current with us so we can deliver records to you.

10. Acceptable use

You agree not to use the Site to submit fraudulent, automated, or abusive requests; not to submit another person's information without permission; not to interfere with the Site's operation or attempt to gain unauthorized access to any system; not to scrape or harvest data from it other than through the published agent tools and text versions we provide; and not to use it in violation of any law. AI assistants acting for a person may submit a quote request only with that person's explicit permission.

11. Intellectual property

The Site's design, text, graphics, and code are owned by Robinson Legacy Partners or its licensors and are protected by intellectual property law. You may view and print pages for your own personal, non-commercial use in evaluating insurance. You may not copy, republish, or use our content commercially without our written permission.

Allstate is a trademark of Allstate Insurance Company and is used on this Site to identify the company our agency represents. Other trademarks, company names, or logos that appear on this Site, including in our quote form, belong to their respective owners, and their appearance does not imply any endorsement or affiliation.

12. Third-party links and services

Our Site links to and relies on services we do not control, including Allstate websites, Google Maps, and our social media profiles. We are not responsible for the content, accuracy, availability, or practices of third-party sites and services, and a link is not an endorsement. Your use of them is governed by their own terms.

13. Disclaimer of warranties

The Site and its content are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the content is accurate, complete, or current. Insurance information changes constantly, and content on this Site may become outdated. Nothing on this Site is legal, tax, or financial advice.

14. Limitation of liability

To the fullest extent permitted by law, Robinson Legacy Partners and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or business interruption, arising out of or relating to your use of the Site — even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Site or these Terms will not exceed one hundred dollars ($100).

These limits apply to claims based on the Site and these Terms. They do not limit any rights you have under an insurance policy actually issued to you, or any obligation we owe you under Texas insurance law as your licensed agent. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless Robinson Legacy Partners and its owners, employees, and agents from any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your misuse of the Site, your violation of these Terms or any law, or your submission of false information or of another person's information without their authorization.

16. Arbitration agreement and class action waiver

Informal resolution first

Most problems can be solved with a phone call. Before starting arbitration, the party with a dispute must send the other a written notice describing the dispute and the relief requested, and both parties agree to try in good faith to resolve it informally for 30 days. Send your notice to the address or email in How to reach us. All statutes of limitations and filing-fee deadlines are tolled while the parties are in this informal process.

Agreement to arbitrate

If the dispute is not resolved within 30 days, you and Robinson Legacy Partners agree that any dispute arising out of or relating to these Terms, your use of the Site, or any calls, text messages, or emails from us or on our behalf — including disputes about whether consent was given or revoked — will be resolved by binding individual arbitration rather than in court, except as stated below. This agreement is governed by the Federal Arbitration Act.

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, before a single arbitrator. Hearings will take place in Tarrant County, Texas, or in the county where you live, or — at your election — by telephone, by video, or on written submissions. The arbitrator may award any relief available in court on an individual basis, and the arbitrator's decision is final and binding.

Costs

We will pay all AAA filing, administration, case-management, and arbitrator fees for any arbitration under this section, and we will reimburse your filing fee if you start one, unless the arbitrator finds your claim was frivolous or brought for an improper purpose. Each party pays its own attorneys' fees unless applicable law or the arbitrator awards them.

Mass Arbitration

If 25 or more similar demands for arbitration are filed against us by the same or coordinated counsel, the AAA's Mass Arbitration Supplementary Rules will apply, and AAA may administer the demands in batches of up to 25, with one arbitrator per batch and the batches proceeding concurrently. Statutes of limitations are tolled for demands waiting in later batches from the date the first batch is filed. Nothing in this paragraph limits any party's right to seek individual relief.

What is excluded

• Disputes about insurance coverage, claims, or the terms of a policy issued to you — those are governed by the policy contract, Texas insurance law, and any dispute-resolution provisions in the policy itself
• Individual claims properly brought in small claims court
• Requests for injunctive relief to stop infringement or misuse of intellectual property
• Any claim that applicable law provides may not be arbitrated, including claims for public injunctive relief, which may be brought in court

Nothing in these Terms prevents you from filing a complaint with, or providing information to, the Texas Department of Insurance, the Federal Communications Commission, the Federal Trade Commission, the Texas Attorney General, or any other government agency.

Class action and jury trial waiver

You and we agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims (except as provided for Mass Arbitration batches above) or preside over any form of representative proceeding. You and we each waive the right to a jury trial. If this class action waiver is found unenforceable as to a particular claim, that claim — and only that claim — will proceed in court, and the rest of this section still applies.

Your right to opt out

You can reject this arbitration agreement and keep your right to go to court. Send us written notice within 30 days of first accepting these Terms, stating your name, address, phone number, and a clear statement that you decline to arbitrate. Mail it to Robinson Legacy Partners LLC, Attn: Arbitration Opt-Out, 700 Highlander Blvd, Suite 405, Arlington, TX 76015, or email clarence.robinson@allstate.com with "Arbitration Opt-Out" in the subject line. Opting out affects nothing else. It will not change your quote, your price, your eligibility, or how we treat you.

This arbitration agreement survives the end of your relationship with us. If we make a material change to this section, it will not apply to a dispute we already knew about, and you may reject the change by sending an opt-out notice within 30 days of the change.

17. Governing law and venue

These Terms are governed by the Federal Arbitration Act and the laws of the State of Texas, without regard to conflict of laws rules. For any dispute not subject to arbitration, you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Tarrant County, Texas.

18. General terms

If any provision of these Terms is held unenforceable, that provision will be limited or severed and the remaining provisions will stay in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms; we may assign them to a successor to our agency. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Site.

We may update these Terms from time to time. Changes take effect when posted, and we will update the "Last updated" date at the top of this page. Your continued use of the Site after a change means you accept the revised Terms, subject to the arbitration change rule above.

19. Accessibility

We want everyone to be able to use this Site, and we work toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If any part of the Site is hard to use with your device or assistive technology, call (817) 262-5300 or email clarence.robinson@allstate.com. We will help you get the information or quote you need another way and work to fix the problem. Our team can also help in English, Spanish, Arabic, Hindi, Punjabi, Urdu, and Coptic, with more languages coming as our team grows.

20. How to reach us

Questions about these Terms, or about anything on this Site:

To file a complaint about an insurance matter, you may contact the Texas Department of Insurance at 1-800-252-3439 or tdi.texas.gov.